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FREQUENTLY ASKED
QUESTIONS
Need more information? Browse our frequently asked questions below to quickly find the answers you're looking for.
What materials are your products made of?
Our printed mats, runners and rugs are made from premium polyamide fibres that deliver vibrant colours, sharp logo reproduction and long-lasting performance. To suit different project needs, we offer two backing options: a standard vinyl backing and an environmentally conscious recyclable backing (Recylon®) for customers looking for a more sustainable choice.
Are your mats, runners and rugs suitable for indoor and outdoor use?
Our mats, runners and rugs are intended for indoor applications. Our Supreme quality can be used for covered outdoor areas, for sheltered entrances and reception areas. To ensure maximum lifespan, we recommend protecting the mat from direct rain and prolonged outdoor exposure.
Do you offer eco-friendly or recycled products?
Yes. Sustainability is an important part of our approach. We offer an eco-friendly backing (Recylon®) option made with 20% recycled material that is also fully recyclable at the end of its life cycle. This allows customers to choose a more sustainable mat solution without compromising on quality, durability or print performance.
Which certifications do your products have?
At Matvertise, quality, safety and sustainability are embedded throughout our production process. We are proud to offer products backed by internationally recognised certifications, including:
ISO 9001:2015: certified quality management systemINTERTEK tested and approved: compliance with recognised European and international performance standardsOEKO-TEX® certified recyclable backing: independently verified to be free from harmful substances
We are happy to provide certification documents and technical data sheets upon request. This helps our customers meet project specifications, procurement requirements and sustainability goals.
How should maintain my mat, runner or rug?
Regular vacuum cleaning is recommended to maintain appearance and performance. We can provide specific maintenance instructions based on the product selected.
Are your products slip-resistant?
Yes. Our products all have an anti-slip backings to provide excellent floor grip. Product specifications can be provided upon request.
Are your products suitable for underfloor heating?
Yes, all our products are compatible with underfloor heating systems.
Which sizes are available?
All our products are custom-made. We can produce a wide range of standard and bespoke dimensions to suit your specific requirements.
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